Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Complaints and compliments
At Glenroyd Medical, our primary goal is to provide exceptional care to our patients. As part of this commitment, we openly welcome and value your feedback, including any complaints. Giving ... [continue] Complaints and compliments
Disabled access
There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and ... [continue] Disabled access
Domestic violence support
As a Domestic Violence Aware Practice we are here to help if you need us. Should you wish to speak with a member of staff in Private, please just ask. ... [continue] Domestic violence support
Glenroyd Medical Strategy and Mission Statement
Our strategy is to encourage innovation and sustainability within social care to improve our efficiency, and effectiveness. We aim to improve quality as a result of our approach to monitoring ... [continue] Glenroyd Medical Strategy and Mission Statement
Health information
Self care advice and links to helpful resources.
How to get to us
Glenroyd Medical – Moor Park Health & Leisure Centre By Car Comprehensive Google Maps Directions can be found by clicking HERE Trains & Buses Layton Train Station is the nearest railway ... [continue] How to get to us
Medical education
The Practice is a training Practice. All training practices must be accredited in order to ensure that the highest standards are maintained. This accreditation is carried out by doctors from ... [continue] Medical education
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient participation group (PPG)
We have an active patient participation group at our practice with their own website available here – Glenroyd Medical Group PPG What is a Patient Participation Group? A selection of patients ... [continue] Patient participation group (PPG)
Patient rights and responsibilities
We aim to treat all our patients courteously and in complete confidence. We feel it is important you know who you are speaking to, so our Practice staff wear a ... [continue] Patient rights and responsibilities
Practice activity reports
The Practice activity reports provide a comprehensive overview of Glenroyd’s operational metrics, including the total number of calls received, triage requests handled, appointments scheduled, and appointments that patients have failed ... [continue] Practice activity reports
Practice policies
Read our practice policies on these pages.
Statement of purpose
The Practice has registered with the Care Quality Commission under the Health and Social Care Act 2008. Our certificate number is: CRT1-1947620817 Name of Service Provider: Glenroyd Medical Partnership Members: ... [continue] Statement of purpose
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Veteran friendly GP practice
Glenroyd Medical Group are accredited Veteran Friendly GP Practices. We are proud to support our Armed Forces community, and being Accredited shows that we are able to deliver the best ... [continue] Veteran friendly GP practice
Date published: 8th October, 2014
Date last updated: 1st August, 2022